Terms and Conditions

Upwork Goldmine, also called Goldmine or UG in these Terms, is a browser extension and website owned and operated by Imayan Digital LLP. Our registered/operational address is 458/B Saddam Hussain Street, Pudhupattinam, Kalpakkam, Chengalpattu, Tamil Nadu 603102, India.

Goldmine is not affiliated with, endorsed by, sponsored by, or connected to Upwork.com or any Upwork company. Upwork is a third-party platform with its own terms and policies.

By installing, opening, signing in to, paying for, or using Goldmine, you agree to these Terms and our Privacy Policy. If you do not agree, do not use Goldmine.

• Goldmine reviews visible Upwork job cards and open job-details views using client and job signals available in your browser.
• You can start a review for one supported job card or an already-open job. A card click opens that job's details and presents the result in one Goldmine review panel.
• Goldmine picks are starting points for your review. They are not guarantees of interviews, offers, earnings, payments, or client quality.
• Goldmine may show regular picks, Gold Star priority signals, manual-look picks, and fresh-active client opportunities. These labels are workflow aids that help you decide what to review first.
• For newer clients with little history, Goldmine may keep a job only when the visible rate or budget clears your floor and recent client activity suggests the job is still warm.
• Goldmine can miss good jobs, keep jobs that are not right for you, or behave differently if Upwork changes its pages, loading behavior, layout, policies, or security checks.
• When you start a filter run, Goldmine may adjust the visible search-results view and open visible job details in sequence so it can apply the selected signals. It does not submit proposals, spend connects, contact clients, accept contracts, or make decisions for you.
• Upwork, Chrome, payment providers, or other third-party systems may add verification, rate-limiting, security, or availability checks that interrupt, slow, limit, or block Goldmine features.
• Features such as pausing, hiding progress, or resuming are best-effort controls to keep you in charge when a page needs manual attention. They are not a promise that Goldmine will work through every future platform change or security check.
• The Pursuit Board, notes, history, weekly targets, cleared/dropped markers, and feedback tools are productivity aids. They are not official records of Upwork activity, billing, contracts, client messages, or legal obligations.
• Goldmine may also be used through an optional ChatGPT app or another supported Model Context Protocol (MCP) client. That route can request the same Goldmine workflow, but it does not make ChatGPT, OpenAI, another AI host, Chrome, or Upwork responsible for your decisions or outcomes.
• You remain responsible for reading the full Upwork job post, checking client fit, following Upwork rules, writing your own proposal, and deciding whether to spend connects or accept work.

Goldmine is a decision-support and productivity tool. It does not guarantee that you will find jobs, receive interviews, win contracts, earn money, save connects, avoid bad clients, or outperform any other freelancer.

To the maximum extent permitted by law, we are not responsible for missed jobs, hidden jobs, filtered-out jobs, delayed page loading, stale links, incorrect stats, Pursuit Board errors, notes not saving, technical downtime, Upwork page changes, or decisions you made after using Goldmine. This does not remove any rights or remedies that applicable law does not allow us to exclude or limit. Always use your own judgment before spending connects, submitting proposals, accepting interviews, or taking work.

Recommendations, summaries, fit assessments, drafted language, and other output from Goldmine, ChatGPT, or another AI system can be incomplete, stale, misleading, unsuitable, or wrong. They are not legal, tax, financial, employment, immigration, career, security, or professional advice. You must independently verify job facts, client requirements, pricing, claims about your experience, proposal text, and every action you take. Do not represent AI-generated material as your own experience or work where doing so would be inaccurate or prohibited.

• Do not use Goldmine to violate Upwork's terms, bypass security, scrape restricted data, overload pages, or automate prohibited actions.
• If Upwork, Chrome, a security or verification provider, or another third party shows a login, challenge, verification, consent, or security check, you must handle it manually and only in ways allowed by that provider.
• Do not reverse engineer, resell, copy, attack, interfere with, or bypass paid access to Goldmine.
• Do not share your account, trial, complimentary access, or subscription in a way that avoids payment or abuses refunds.
• Do not enter sensitive personal data, client secrets, passwords, payment details, health data, government IDs, or confidential third-party material into notes, feedback, or feature requests.
• Do not rely on Goldmine as your only source of opportunities. If time permits, review remaining Upwork results too.

You sign in with your email address and OTP. Free trials are intended for one use per email/account. Complimentary access, if shown or granted, is discretionary, one-time unless stated otherwise, and may be withdrawn or limited if we detect misuse, duplicate accounts, refund abuse, or technical abuse. Complimentary access is intended for genuine hardship or extended evaluation cases and may be subject to daily availability limits.

Free trials, complimentary access, and promotional access may be limited, paused, changed, or withdrawn based on availability, operational capacity, abuse prevention, partner-service limits, legal requirements, or product-stage decisions. Paid subscriptions provide access subject to these Terms and reasonable product limits when supported by our payment provider.

A Goldmine subscription is access to the Goldmine service, not an unlimited right to browser work, remote commands, connected devices, batch reviews, support, or MCP calls. Reasonable product limits may apply to protect reliability, security, fair access, third-party systems, and the viability of the service. We will not use a limit to take away rights that mandatory law gives you.

You are responsible for keeping access to your email account secure. Actions taken while signed in to your Goldmine account may be treated as actions by you.

Goldmine's free trial is meant to help new users test the full product before subscribing. When trial spots are available, eligible new users can start a 7-day free trial without adding a payment method. Trial spots may be limited each day so we can keep the service reliable, prevent abuse, and support users properly as Goldmine grows. After the trial or complimentary access period, continued premium use requires a paid subscription. Goldmine may offer more than one billing currency. The currently displayed monthly options are US$9 / month for USD billing and ₹740 / month for INR billing, unless a different price is shown at checkout.

Paid subscriptions are processed by Razorpay. We do not store your card, UPI, bank, or payment instrument details on our servers. Razorpay may apply its own authentication, fraud checks, mandates, payment rules, and settlement timelines.

We may keep subscription, invoice, payment-reference, refund, cancellation, support, dispute, and product-access records for billing, tax, accounting, fraud prevention, refunds, chargebacks, payment-network rules, Razorpay or banking partner requests, regulatory requests, and legal claims. Some payment and dispute records may need to be retained for up to 10 years where required by law, payment-network rules, or payment-provider requirements.

USD and INR plans are separate fixed subscription prices, not live exchange-rate conversions of each other. You choose the billing currency before checkout, and the shown price for that currency applies. If your card issuer, bank, payment network, or payment method applies its own conversion rate, foreign transaction fee, local charge, or tax, that is handled by them or Razorpay. Razorpay will show the payable amount before you confirm payment.

A monthly subscription is based on the billing cycle created by Razorpay for your subscription, not on a calendar month. You may cancel auto-renewal from the billing page when available. If you cancel without requesting a refund, access normally continues until the end of the paid cycle.

Refund requests apply only to your latest paid charge, not to older billing cycles. If you request a self-service refund within 7 days of your latest charge, we refund the subscription amount minus a 10% non-refundable processing and administrative fee.

Self-service refunds are limited to 1 per account. Once a refund is processed, the paid subscription tied to that charge is cancelled and premium access from that charge ends. Repeated subscribe-refund patterns, duplicate accounts, suspected abuse, chargeback misuse, or policy violations may lead to denial of future refunds or account restriction.

Refunds are sent back to the original payment method through Razorpay and the banking/payment network. They usually appear within 5 to 7 working days, but your bank or payment method may take longer. For edge cases, write to imayandigital@gmail.com with transaction details.

A refund under this policy is a billing remedy only. It does not admit fault, compensate for unrelated losses, or waive rights that cannot legally be waived. Any refund is subject to applicable consumer, payment, and other mandatory legal protections.

For billing, refund, cancellation, access, or payment-dispute questions, contact us from your Goldmine account email and include the invoice, payment, or subscription reference if available. Razorpay, banks, card networks, auditors, or regulators may ask us for transaction, subscription, support, or product-access records when handling disputes, refunds, fraud checks, chargebacks, or compliance reviews.

Goldmine depends on Chrome, Upwork pages, Supabase, Razorpay, Resend, Vercel, and other infrastructure. Features may change, pause, fail, or become unavailable. We may update, remove, rename, limit, or redesign features if needed for security, compliance, performance, product quality, or platform changes.

Goldmine is a user-directed productivity aid for reviewing visible job cards, open job details, and optional visible search-result batches. It is not designed to defeat login screens, verification prompts, access controls, anti-abuse systems, or other third-party security mechanisms. We may pause, limit, redesign, or remove features when needed to keep Goldmine respectful of third-party systems and user-controlled operation.

Goldmine is operated by a small team and is priced as a lightweight software subscription. We make reasonable efforts to keep the service stable and to respond to support, billing, refund, and privacy requests, but we cannot promise instant human support, continuous availability, or custom handling for every workflow. If support volume is unusually high, requests may be handled in a reasonable priority order, with payment, access, security, privacy, and refund issues treated as higher priority.

To protect users, our infrastructure, and third-party systems, we may temporarily rate-limit, queue, delay, refuse, or cap a feature, device connection, review scope, request frequency, or MCP call. This may be necessary for capacity, unusual traffic, cost control, fair use, suspected abuse or fraud, security incidents, maintenance, a platform policy change, legal compliance, a third-party restriction, or a risk to Goldmine, users, Upwork, Chrome, an AI host, or another provider. Where practicable, we will explain a material restriction and restore normal access when it is safe to do so.

The ChatGPT app and any other supported MCP connection are optional ways to ask Goldmine to perform a supported action. Goldmine is not ChatGPT, OpenAI, Upwork, Chrome, or any other AI host, and none of them is our agent, partner, or guarantor unless we expressly say so in writing. Their terms, privacy notices, account rules, permissions, availability, and enforcement decisions apply separately to their services.

An AI host may send Goldmine the instruction, relevant context the host chooses to provide, connection information, and tool inputs; Goldmine returns the requested tool result to that host. Do not use an MCP connection to send client secrets, passwords, payment details, sensitive personal data, confidential material, or content you do not have permission to disclose. Read the AI host's own settings and privacy notice before connecting it. You can disconnect Goldmine from the host through its available account or app controls; disconnecting does not by itself delete Goldmine account records that we must retain under our Privacy Policy.

Your ChatGPT plan or another AI host may impose current conversation, model, feature, workspace, approval, rate, spending, or provider limits. A limit may prevent, delay, or interrupt an MCP request. We do not set, know, guarantee, refund, extend, or override those limits, and they may change without notice from us. Goldmine's price does not include AI-host tokens, a ChatGPT subscription, a higher model allowance, or priority capacity from any AI host. Please check the limit message and the relevant host account before retrying.

A connected app, tool result, suggested next step, or model response is not permission to submit a proposal, spend Connects, contact a client, accept work, make a payment, or bypass an approval or security control. Goldmine is designed not to submit proposals or spend Connects automatically. You must review and approve the actual Upwork action yourself, and an AI host may require its own confirmation or deny an action.

Your Upwork account is governed by Upwork's terms and policies, not these Terms. Goldmine is not affiliated with, approved by, endorsed by, or authorised by Upwork. The fact that Goldmine offers a workflow does not mean that workflow is permitted for your Upwork account, in your jurisdiction, or at the time you use it.

Upwork may treat browser extensions, background activity, data collection, page changes, rapid or repeated requests, auto-refresh, macros, scraping, or other automation as restricted activity. Upwork can change its systems or take account action independently. You alone decide whether to use Goldmine with Upwork and are responsible for complying with Upwork's current rules, your client obligations, and applicable law. We do not promise that use will avoid a warning, restriction, suspension, account loss, or another enforcement outcome.

Never ask Goldmine, ChatGPT, or support to bypass a login, challenge, CAPTCHA, verification, rate limit, access control, or anti-abuse safeguard. If Upwork or another provider asks you to stop, verify, or remove an extension, pause use and follow that provider's instructions. We may suspend or remove a feature when continuing it could create compliance, security, or platform-integrity risk.

The standard allowance is 10 active proposal workspaces per account, shared across connected devices and AI apps. Preparing the same job reuses its active workspace. At the limit, existing drafts remain editable; choose a proposal to archive, export or delete before creating another. Existing accounts above the allowance keep their saved work but cannot add another active workspace until below the limit. Current allowances are shown in Saved proposals.

We retain the five most recent revisions and any additional version needed by an active prefill request. Older revisions may be removed as new revisions are saved. The current approved version is preserved until you replace or invalidate that approval. The standard content allowance is 512 KiB per workspace; an oversized new save is rejected without replacing the previously saved draft. Prefill approval is valid for seven days. Its expiry does not delete unfinished drafts, which remain saved until you archive or delete them, close your account, or another disclosed retention rule applies.

Archiving or marking a proposal submitted frees an active space and schedules its proposal content for removal after 90 days. We show the removal date when you take that action and in Saved proposals, with a highlighted reminder during the final seven days. You can export or restore before removal; restoring requires an available active space and fresh approval before prefill. Marking submitted records your confirmation; it does not submit anything to Upwork. Permanent deletion requires your explicit confirmation and cannot be undone. Reading, exporting, archiving and deleting your existing proposals remain available when paid access ends; creating, editing and restoring require active access.

Storage allowances protect shared capacity and may change with reasonable notice. We will not silently evict an unfinished proposal to make room for another or apply a shorter retention period retroactively without notice and an opportunity to export. Keep a separate copy of work you need long term. Export includes saved text and revisions; it is not proof of Upwork submission. These conditions do not limit any non-waivable consumer, privacy or statutory right.

You keep responsibility for notes, feedback, feature suggestions, and other text you enter. Use these fields only for productivity. Do not add secrets, private client material, sensitive personal data, or information you do not have the right to store. You grant us permission to store and process this content to provide the service, sync your board, troubleshoot, and improve Goldmine.

Goldmine, including its design, code, name, workflows, copy, and product experience, belongs to Imayan Digital LLP or its licensors. You receive a limited, revocable, non-transferable right to use Goldmine for your own freelance workflow while your access is valid.

Goldmine is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of accuracy, uninterrupted operation, fitness for a particular purpose, non-infringement, merchantability, and business results.

To the maximum extent permitted by law, and subject to rights that cannot legally be excluded or limited, our total liability for any claim related to Goldmine is limited to the amount you paid us for Goldmine in the three months before the event giving rise to the claim, or one current monthly Goldmine subscription price in the billing currency you selected, whichever is higher. We are not liable for indirect, incidental, special, punitive, consequential, lost-profit, lost-opportunity, lost-data, lost-connects, or business-interruption damages.

We may suspend or terminate access if you breach these Terms, misuse refunds, attempt to bypass access, create duplicate abuse patterns, create security risk, or use Goldmine in a way that could harm us, other users, Upwork, or third-party systems.

We may also limit, pause, or block access when reasonably necessary to protect service capacity or costs, enforce fair-use limits, investigate suspected fraud, unauthorised sharing, excessive or automated use, a security incident, an AI-host or platform-policy restriction, an intellectual-property or privacy complaint, legal compliance, or the rights and safety of Goldmine, users, or third parties. We may act immediately where delay could create harm. Otherwise, we will use reasonable efforts to provide a clear notice and a support route. A restriction does not remove any non-waivable consumer or statutory right.

You may stop using Goldmine at any time. You may also request account deletion by contacting product support from your Goldmine email address. We will handle deletion requests under our Privacy Policy and applicable law, while retaining limited records where needed for billing, tax, accounting, security, refund, consent, fraud-prevention, or dispute purposes.

These Terms are governed by the laws of India. Subject to applicable law, courts with competent jurisdiction in Chennai, Tamil Nadu, India will have jurisdiction. Before filing a claim, please write to us so we can try to resolve the issue in good faith.

Goldmine is a digital software subscription. No physical goods are shipped. Access is delivered digitally after installation, sign-in, trial activation, complimentary access, or successful payment, depending on your state.

Imayan Digital LLP, 458/B Saddam Hussain Street, Pudhupattinam, Kalpakkam, Chengalpattu, Tamil Nadu 603102, India.

Legal and terms: imayandigital@gmail.com
Product support: upwork-goldmine@muyal.online
Phone: +91 91766 49368